Privacy Policy

1. Data Controller

The controller of personal data collected through the website www.etfp.ma is:

2. Data Collected

When using the website www.etfp.ma, ETFP SARL may collect the following personal data:

  • Via the contact form: first name, last name, email address, phone number, company name and message content.
  • Via newsletter subscription: email address.
  • Browsing data: IP address, browser type, pages visited and session duration (via analytics cookies, with consent).

3. Purposes of Processing

Personal data collected is used to:

  • Respond to contact, quotation or information requests (legal basis: performance of a contract or pre-contractual measures).
  • Send the newsletter to which you have subscribed (legal basis: consent).
  • Improve user experience and website performance (legal basis: legitimate interest).
  • Comply with our legal obligations.

4. Data Retention

  • Contact requests: 3 years from the last contact.
  • Newsletter: until unsubscription.
  • Browsing data: maximum 13 months.
  • Contractual data: 10 years in accordance with accounting and tax obligations.

5. Data Recipients

Your personal data is accessible to ETFP SARL's internal teams (sales, technical). It is not sold to third parties. ETFP SARL may use technical service providers (hosting, email sending) who act as data processors and are bound by confidentiality obligations.

6. Cookies

The website www.etfp.ma may use cookies for:

  • Technical cookies: necessary for the website to function (session, preferences). These do not require consent.
  • Analytics cookies: to measure website audience (e.g. Google Analytics or equivalent). These cookies are only placed with your consent.

You can configure your browser to refuse cookies or to be notified when a cookie is sent. Refusing analytics cookies does not affect your use of the website.

7. Your Rights

Under Moroccan Law No. 09-08 on the protection of individuals with regard to the processing of personal data, you have the following rights:

  • Right of access: to obtain confirmation that your data is being processed and to receive a copy.
  • Right of rectification: to have inaccurate or incomplete data corrected.
  • Right to object: to object to the processing of your data on legitimate grounds.
  • Right to erasure: to request deletion of your data in the cases provided for by law.
  • Right to withdraw consent: at any time for processing based on consent (newsletter).

To exercise these rights, contact us at: contact@etfp.ma, attaching a copy of your identity document.

8. Data Security

ETFP SARL implements appropriate technical and organisational measures to protect your personal data against unauthorised access, modification, disclosure or destruction. The website uses HTTPS to secure data transmissions.

9. Policy Updates

ETFP SARL reserves the right to modify this privacy policy at any time. Updates are published on this page with the date of modification. We encourage you to review this page periodically.

10. Contact

For any question regarding this privacy policy or to exercise your rights:

  • Email: contact@etfp.ma
  • Post: ETFP SARL — Data Protection, Industrial Zone, Berrechid, Morocco

Last updated: April 2026